1.How do I create an account?

Our website supports third-party login, so you can use your Facebook, Twitter or Google accounts to register.

2.How do I upload / revise / delete one of my stories?

Upload your story: After registering and logging in, click on the “Create” button on the home page. This will take you to the Author’s Centre where you can upload your story.

Revise your story: Any section of your story that needs revision can be done so in the Author’s Centre. After making your revisions, it may take 30 to 60 minutes for the changes to appear on the front end webpage.

Delete your story: You can delete the whole book by the Delete button in the Author’s Centre.

3.How come I cannot open some of the stories? Instead of opening, I am redirected to the home page.

This problem is usually a result of authors having already deleted their stories. Since the website will take a while to update after a deletion, readers may still see links to stories that no longer exist. After clicking these links, readers will be redirected to the home page. In some cases this issue can be caused by problems with the website. If this happens, please promptly contact our website technicians.

1. I do not receive my coins after a successful payment.

Due to server transmissions, there may be a delay during the transaction. Please refresh your coin store page a few seconds after the transaction. If you still do not receive the coins, please elaborate the problem and leave your email via feedback.

2. I cannot unlock episodes after spending my coins.

This might be caused by an unstable network. Please tap “unlock episode” button again, and check the transaction history to see if there are re-purchasing records. If you have purchased the same episodes more than once, please leave your email via feedback.

3. My gift coins disappear after a while.

The gift coins last up to 12 days for spending once you receive them. You cannot use them after they expire.

4. Where can I check top-up history?

If you wish to check your order history, you may visit Apple or Google’s official websites for the details:
Please visit https://support.apple.com/en-us/HT204088.

5. Why each episode needs uncertain number of coins?

Coins can be used to unlock VIP episodes. The number of coins needed for each VIP episode depends on the word count of this episode.

6. I cannot pay after choosing a coin package.

Please check whether your Google Play or App Store has bounded with any available bank card. If yes, please check your network connection and try again. If you are using a Xiaomi phone, please make sure you have enabled the “Background Pop-up Window”.

1.What is FicFun's Signed Writer Program?

FicFun’s Signed Writers Program is a payment plan in the hope of motivating and rewarding aspiring novelists and helping expose them to a wider audience.

2.How can I join FicFun Signed Writer Program?

Uploading your works on FicFun and updating regularly. If your works are good enough, we may consider signing you. You are also welcome to approach us and put your works forward.

Please send an outline of your story, along with a 1,000+ words sample (you may also attach links to your other works or achievements) to edit@ficfun.com. *FicFun promises to maintain confidentiality of all outlines and samples it receives.

3.What requirements does FicFun have for signed works?

In addition to requiring authors to regularly update their works to an agreed standard, FicFun’s contract also states the following:

1. Topics: It must be a novel of any genre, e.g. romance, suspense, either as a main or sub-genre. We will not sign the following categories: poetry, prose and nonfiction. In addition, we will not sign fanfiction due to copyright issues.

2. Quality requirements:

1)The plot must be excellent and sufficiently engaging, so as to quickly capture the reader’s attention.

2)The language must be fluent and easy to read, without an excess of faulty wording (signed authors will be allowed to edit what they have already written).

3)The story must be logical and coherent.

4.What are the specific steps for signing a contract?

Step 1: FicFun and interested authors engage in preliminary communication.

Step 2: In accordance with FicFun’s requirements, interested authors provide a synopsis for the signed work, along with a sample manuscript.

Step 3: The FicFun editorial team has a meeting to review the interested author’s signed work and votes to accept or decline.

Step 4: After passing the vote, the contract signing process begins; if an agreement cannot be made, the contract is not signed.